Home » QUALITY MANAGEMENT — FOR PEOPLE ENGAGEMENT
People Management: The Heart of Organizational Excellence. People management is a pivotal element in driving an organization’s success. It encompasses guiding, educating, evolving, inspiring, and managing the everyday responsibilities of the workforce, all in alignment with the organization’s overarching mission and objectives.
Core Responsibilities:
Typically, line managers spearhead people management within their realms, backed by HR’s strategic support.
Why People Management Matters:
ISO 10018 provides guidance for people engagement within an organization’s quality management system.
Scope of ISO 10018: Enhancing Quality Through People Engagement. This standard is a cornerstone for involving individuals in an organization’s quality management system, focusing on elevating their participation and expertise.
Key Highlights of ISO 10018:
The standard is dedicated to bolstering the efficacy of quality management by underscoring the critical role of employee engagement.
It acknowledges that employees who are actively engaged play a vital role in the triumph of an organization.
It offers insights on improving the skills of staff engaged in quality-centric tasks.
The 8 Tenets of ISO 10018 Quality Management:
Evolution from ISO 10018:2012:
The concept of ‘people involvement’ has evolved to ‘people engagement.’
The sections now correspond with those in ISO 9001:2015.
In essence, ISO 10018 champions the cultivation of active people engagement as a lever to amplify the quality management system’s effectiveness.
Navigating ISO 10018: A Guide to People Engagement Excellence. Embrace the ISO 10018 standard by thoroughly understanding its guidelines, purpose, and scope. Ensure that both leadership and stakeholders are well-informed about the standard’s significance.
QMet: Your Trusted Certification Partner: At QMet, we take pride in our track record of certifying a wide range of organizations. Our portfolio includes esteemed entities such as STC, Saudi Investment Bank, Salaam, and TABADUL (Saudi e-Tabadul).
Adaptable Certification Solutions with QMet
At QMet, we understand that businesses are dynamic entities. They grow, evolve, and change shape. Whether it’s the addition of new locations, the introduction of novel activities, or changes in staff numbers, rest assured, we’re equipped to support you through every transition.
Our commitment is to provide flexible certification solutions tailored to your evolving business landscape. We offer adaptable options to modify your scope, standards, and management system, ensuring they remain in perfect sync with your operational needs.
Honesty is the cornerstone of our partnership. We ask that you keep us informed of any changes as they occur. This transparency allows us to maintain a collaborative partnership, where certification is a seamless aspect of your business growth, not a hurdle to overcome.
Maximizing Organizational Potential with ISO 10018:
A workforce that is fully engaged is the driving force behind heightened performance, increased productivity, and a surge in innovation.
Proper engagement strategies significantly lower the risk of mistakes and nonconformities.
Effective engagement practices cut down on rework and boost overall efficiency. Sustainable Development Goals: ISO 10018 aligns with SDGs 8 (Decent Work and Economic Growth), 9 (Industry, Innovation, and Infrastructure), 10 (Reduced Inequalities), and 12 (Responsible Consumption and Production), contributing to a sustainable future."
ISO 10018:2020 – A Universal Guide for Enhanced People Engagement. This standard is crafted for organizations of all forms and sizes, spanning various sectors and activities. It serves as a comprehensive guide to deepen employee involvement and sharpen their competencies within an organization’s quality management system. From small enterprises to global conglomerates, and even non-profits, ISO 10018:2020 delivers essential strategies to bolster people engagement and elevate the quality management process.
QMet: Pioneers in Certification and Quality Excellence
QMet stands as a beacon of certification excellence, with a rich history of involvement in a diverse array of management system certifications, inspections, calibrations, testing, and personnel qualifications. Our journey towards accreditation is in full swing, aligning with esteemed bodies such as the Gulf Accreditation Center, Saudi Accreditation Center, SASO, Saber, and SFDA. This strategic move is in accordance with the standards set by the International Accreditation Forum and the International Laboratory Accreditation Cooperation. Since our inception in 2005, QMet has been at the forefront of industry innovation. Our dedicated team has consistently demonstrated an unparalleled ability to grasp the intricate needs of the industry, crafting reliable and robust solutions that cater to a wide spectrum of requirements.